Für Everyone
How Sepolo is designed to work
Sepolo connects assets, service work, resources, parts, cost, revenue and ERP handover into one service process.
field service managementservice processERP handover
In Sepolo App öffnenHelp Center
Praktische Hilfe für Sepolo Serviceprozesse.
Diese öffentlichen Help-Themen nutzen dieselbe Struktur wie das Sepolo Help Center in der App, damit Kunden, Partner und AI Agents Sepolo vor dem Login verstehen können.
Core concepts
Für Admins and finance
ERP-owned master data
Customers, vendors, items and units of measure should be owned by ERP when an integration is active.
ERP integrationmaster dataBusiness Central
In Sepolo App öffnenGetting started
Für Admins and managers
Get started with Sepolo
The shortest path from an empty organization to useful service work: ERP, customers, assets, resources, items and workflow settings.
Sepolo onboardingservice setupcustomer setup
In Sepolo App öffnenIoT devices
Für Rail engineers, maintenance planners and IoT admins
PointGuard measurements and movement analysis
Understand how PointGuard measures point-machine movements and turns current curves into engineering insight.
PointGuardswitch machine monitoringpoint machine monitoring
In Sepolo App öffnenService
Für Dispatchers and managers
Service visit lifecycle
A service visit is the planning and billing container for one or more service reports.
service visitsservice reportsfield service workflow
In Sepolo App öffnenFür Dispatchers
Create and dispatch a service visit
Use the Service Control Center to create a visit, select customer and asset, and assign the work.
service dispatchtechnician schedulingservice control center
In Sepolo App öffnenService reports
Für Technicians and dispatchers
Work with service reports
Understand how technicians register work, actual time, replaced parts, images, signatures and report fields.
service reportstechnician appactual time
In Sepolo App öffnenConfiguration
Für Admins and service managers
Configure Service Workflow
Control actual time registration, rounding, travel invoicing and visit completion behavior.
service workflow settingsbilling rulestravel time
In Sepolo App öffnenFür Admins and service managers
Customize service report fields
Create organization defaults and group-specific service report layouts for different teams and asset types.
custom service reportsservice report fieldsinspection forms
In Sepolo App öffnenResources and cost
Für Dispatchers, finance and managers
Resources, travel and actual cost
Resource rows connect planned and actual work to cost, margin and invoice lines.
resource costtechnician costservice margin
In Sepolo App öffnenInventory
Für Service managers, stock controllers and finance
Spare parts and inventory
Spare parts connect service work, item master data, cost, sales price and future stock planning.
spare parts managementfield service inventorystock planning
In Sepolo App öffnenCustomers and assets
Für Admins, asset managers and stock controllers
Assets, vendors, asset models and items
Understand how the physical asset, manufacturer, reusable model and spare parts fit together.
asset modelsasset managementvendor item mapping
In Sepolo App öffnenFür Managers and finance
Customer details, revenue and margin
Use Customer Details to see assets, visits, reports, parts, revenue, cost and customer margin.
customer profitabilityservice margincustomer service history
In Sepolo App öffnenFür Asset managers and service planners
Asset usage and spare part forecasting
Use asset usage assumptions and replacement history to forecast future spare part needs.
asset usagespare parts forecastpreventive maintenance
In Sepolo App öffnenInvoicing
Für Finance and service administrators
Generate invoice lines
Create invoice lines from completed service visits and send draft invoices to ERP.
field service invoicingdraft invoicesERP invoice handover
In Sepolo App öffnenIntegrations
Für Admins, finance and partners
Connect ERP integrations
Connect ERP systems so customers, items and invoices stay owned by ERP while Sepolo handles service execution.
ERP integrationsBusiness Centrale-conomic
In Sepolo App öffnenFür Business Central customers and partners
Dynamics 365 Business Central integration
Synchronize financial master data from Business Central and send customers and invoice-ready service data back.
Business Central field serviceDynamics 365 Business CentralERP integration
In Sepolo App öffnenReporting
Für Managers and finance
Reporting and return on investment
Use Sepolo reporting to see utilization, margin, service quality, rework, cost trends and future capacity.
field service analyticsservice ROIservice reporting
In Sepolo App öffnenAdministration
Für Admins
Roles, licenses and permissions
Access in Sepolo is controlled by user, organization, license and role.
rolespermissionslicenses
In Sepolo App öffnenBrauchen Sie Hilfe bei der Implementierung?
Sepolo Support und Partner helfen bei Onboarding, ERP-Einrichtung, Service Workflows, PointGuard und RailGuard Projekten.